Item Not As Described: INAD/SNAD on Ebay

If you make a mistake in a post, and the buyer finds out the item was not what they expected, then they can report it and request a refund. Ebay will rule in the customer’s favor, because the “item was not as described.” INAD.

Here are three situations when I had an INAD:

  • I went with the book Ebay catalog, and it was wrong.
  • I sent the wrong thing.
  • I made a listing error.

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